Correspondence eats hours every day
The average office worker spends a huge part of the day on email and messages. Many emails are standard: replies, requests, approvals. AI removes this routine: describe the point — get a ready draft in the right tone. Tweak and send.
What AI does with correspondence
- Email drafts: from a short request to a complex explanation.
- Replies: a quick, fitting response to an incoming message.
- Tone change: the same message — more polite, firmer, softer.
- Shortening: a long email to a short and clear one.
- Summary: the gist of a long thread in a couple of lines.
What it looks like
I need to politely ask a colleague to send a report he has been delaying for a week. Not rude, but so he gets the urgency.
Subject: Last weeks report\n\nHi [Name]! A reminder about the report — I have been waiting since last week. I need it to close the overall summary, and without it I am stuck. Could you send it today by end of day? If something is in the way, tell me and we will figure out how to speed it up. Thanks!\n\nPolite, but the deadline and reason for urgency are clearly stated.
The main principle
AI gives a draft, but the email is sent under your name — so the final word is yours. Read it, tweak it to your voice, check facts and names. Especially important emails (to clients, management) always proofread personally.
Course rule: AI speeds up correspondence, but you own the meaning, tone and sending. A second of proofreading saves you from awkward mistakes.
🧠 What to do with an AI email before sending?